If you no longer have access to your Google Authenticator 2FA device, please provide the following information:


Please Send to : support@bitsten.com
Subject : Lost a Mobile and couldn't accept the 2FA code / Error 2FA Code

Attach the following information And To anticipate something we do not want (abuse of accounts, fraud, etc.),
Please fill out the form on down below :

Bitsten Username =  
Bitsten Email =
Real Name =
Phone =
Address =
City =
Postal Code =
Country =

Regard.....


With this information we can verify that you are the account owner and will remove the Google Authenticator 2FA from your account.